HELP CENTER

WHAT IF I AM NOT SATISFIED WITH SOON TECK HARDWARE?

This is your FAQ Answer. Make sure your writing is clear and concise. It’s a good idea to review what you’ve written and ask yourself the following - if this was my first time visiting the site, would I fully understand this answer? Then revise or expand as necessary. Consider adding a photo or video as a visual tool or for extra impact.

ARE THERE ANY BENEFITS FOR FIRST-TIME CUSTOMERS?

DO YOU HAVE A CUSTOMER REFERRAL PROGRAM?

This is your FAQ Answer. Make sure your writing is clear and concise. It’s a good idea to review what you’ve written and ask yourself the following - if this was my first time visiting the site, would I fully understand this answer? Then revise or expand as necessary. Consider adding a photo or video as a visual tool or for extra impact.

 

HELP CENTER

You Asked, We Answered

Before you approach our staffs, do check if these FAQs can answer your questions.

HOW LONG DOES IT TAKE FOR DELIVERY TO ARRIVE AT MY PLACE? 

We adhere to our delivery guidelines and will deliver within the stated time. However, in unforeseen circumstances such as delay of the import of stocks or bad weather, do note that there will be a small delay in the delivery process.  

WHAT ARE THE MODES OF PAYMENT FOR WALK-IN CUSTOMERS? 

Currently, we accept only Cash, Paylah, Paynow for walk-in customers. Our credit card system has not been established yet. 

I DO NOT SEE THE PRODUCT OF MY INTEREST. ARE THERE ANY OTHER PRODUCTS AVAILABLE?

Yes! This online site only displays a section of the products we sell. You can email our sales department or drop us a call at 62923302 or 62923009. We will try our best to source the product for you. 

BULK ORDER

Likewise for bulk order, you can drop us an email or call us at 62923302 or 62923009. We do provide small discounts for bulk orders. 

RETURN & REFUND POLICY 

All items can only be returned/refunded within 7 days from purchase, in its original packaging, together with everything included and must be in resellable condition. 

PARTNERSHIP 

If you are a company who will be getting our products or hardware supply routinely, you can proceed to our store to discuss more details with the sales team, Partnership allows our partners to make orders easily through just a phone call and shorter delivery time. 

31 Woodland Close, #06-33 Woodlands Horizon Singapore 737855

soonteckhardware@yahoo.com.sg

Office: 62923302, 62923009

Fax: 62923348

For general enquiries, drop us an email at enquiry@soonteckhardware.com,sg

For accounting purposes, drop us an email at account@soonteckhardware.com,sg

All business emails will be replied within 2 days latest so rest assured that we will not keep you waiting for too long. 

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